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Find a solution for male incontinence

Male urinary incontinence is often treated using absorbent products such as adult diapers and pads. Alternative and discreet solutions such as Conveen® Male external catheters (sometimes called "condom catheters" or "urisheaths") and collecting bags (urine bags) offer an alternative to diapers or absorbent products.

External catheter
Conveen bag

1. Choose a male external catheter (MEC)

  • Worn over the penis

  • Available in a range of sizes to ensure secure fit


2. Choose a bag

  • Worn on the thigh or calf

  • Several sizes to chose from, depending on your individual needs


3. Customize your solution

  • MEC connects to a urine-collection bag

  • Urine is channelled into bag and contained discreetly and securely

  • Urine is emptied at your convenience

This information is for educational purposes only. It is not intended to substitute for professional Medical advice and should not be interpreted to contain treatment recommendations. You should rely on the healthcare professional who knows your individual history for personal medical advice and diagnosis.

Tips for Troubleshooting Male External Catheters (MEC)

FAQs about Male External Catheters

Are you having troubles finding the right size or understanding how to apply a male external catheter? Get solutions to possible issues with our FAQs and troubleshooting guide Read more FAQs and view guide

FAQs on Troubleshooting Male External Catheters (MEC)


Q: My male external catheter falls off or does not stay on

A: If your MEC doesn't stay on, it could be caused by a few things. First, ensure that you are using the correct size MEC by downloading, printing and using our sizing guide. The wrong size can impact your experience with MECs, so it's important to find the right fit. Make sure you don't have extra material at the base of the penis. This could mean that the catheter is too long. You should make sure that the catheter fits securely to the shaft of your penis with no extra space or material. If it doesn't, it could also be that the circumference of the catheter is too large. Also, be sure to use a MEC made of 100% silicone.

Q: Can I use oil or cream based products on my penis before application?

A: No. These products may interfere with the adhesive of the MEC and could cause it to fall off. Instead, cleanse the penis with warm soap and water before applying the MEC. You should not apply any lanolin, oils, or cream based products prior to MEC application.

Q: I use a latex MEC product. Why would I use a MEC made of another material? 

A latex MEC may not adhere as properly as other MECs made of different material. An MEC of 100% silicone allows the skin to breathe which may reduce skin moisture build up making it easier for the MEC to stay on.

Q: What if the connector from my urine bag to my MEC causes leakage?

First, make sure that the connector is fully advanced into the tip of the catheter. If the connector is attached correctly, the tip of the catheter may twist and turn which may cause leakage. It may also cause the tip of the catheter to be pinched which could mean urine is unable to drain in the leg bag and therefore "backflows" into the catheter also causing leakage.

Q: Why is the skin at the tip of my penis red? 

Check to see that the penis is not placed too far into the reservoir section of the catheter. If the penis is advanced too far down, twisting and turning of the catheter tip could cause skin abrasion and possible exposure to the connector.


See below for more troubleshooting tips

Troubleshooting Male External Catheters

Problem Possible Issue Suggestion  General Info

Male external catheter

does not stay on

Improper sizing


length or both)

Use product specific measuring to determine proper fit

• Circumference – determine correct mm size

• Length – determine correct length(standard or sport)

Improper fit (length or circumference) can interfere with proper application of catheter.

• Length too long = excess material sitting at base of penis and during daily movement or retraction issues,the catheter may roll off

• Circumference too large = can leave excess material wrinkles allowing urine to leak back up shaft and loosen adhesive

Male external catheter

does not stay on

Use of lanolin, oil or cream based products Do not apply any lanolin, oils or cream based products to the genital area Oils, creams and lotions can interfere with the adhesive properties and result in the catheter falling off

Male external catheter

does not stay on

Latex MEC product Use MEC made of 100% silicone 100% silicone allows the skin to breathe which may reduce skin moisture build-up resulting in optimal contact and performance.
Catheter has wrinkles Improper sizing(circumference) Use measuring guide to determine proper “circumference” fit The recommendation is to adjust the size.
Catheter/catheter tip torques Connector not fully advanced into catheter tip Ensure that urine collection tubing/connector is fully advanced into the catheter tip Incomplete advancement of connector into catheter tip allows twisting and turning of the catheter tip. Potential for urine back flow due to pinching of tip and may result in the disconnection resulting in accidental urine leakage


Skin Issues

Problem Possible Issue Suggestion General Info
Skin at tip of penis is red Penis advanced too far into the reservoir of catheter Review application diagram of proper placement of penis within catheter Penis placed too far into reservoir section of catheter leaves it open to possible abrasion of the twisting & turning of the tip of the catheter and possible exposure to the connector.
Skin at tip of penis is red Improper application

Ensure that the penis properly placed within the catheter

• Never too far down into the reservoir

• Never too far up, leaving a lot of excess (floppy) catheter material at tip of penis

Improper application may result in the penis coming too close to the connector within the catheter tip
Skin on shaft of penis is red Allergic reaction Individuals with allergies may prefer to apply a skin barrier product to the skin prior to application of the MEC A barrier offers a shield to prevent the adhesive from actually touching the skin.
Skin on shaft of penis is red Improper sizing

Use measuring guide to determine proper fit

• Circumference – determine correct mm size

• Length – determine correct length(standard or sport)

Catheters that are not properly sized can lead to skin issues

• Too small – skin is being constricted, lack of blood flow

• Too big (circumference) – leaves excess material causing wrinkles in catheter allowing urine to flow back and irritate skin

• Too long – urine can pool at tip of catheter and eventually work its way back up the shaft of the penis, irritating the skin


Guide to applying Conveen® Optima male external catheters

Read and view a guide for applying male external catheters. Read and view guide

Applying a Male external catheter

How to apply a Conveen® Optima male external catheter and leg bag

Note:These are abbreviated instructions. Before using this product, carefully read the product labelling. Do not use if the product or package is damaged. The product below shows a single-use device.



Applying the male external catheter


Use the sizing guide to ensure a proper fit of the Male external catheter

Always measure for correct size

(both circumference and length with

appropriate measuring guide for specific product)

Opening the male external catheter Flip open the pack using your thumb nail to break the seal.
remove catheter from package

Remove the catheter from the package and place it over the head of the penis.
Leave a small space between the end of the penis and the narrow catheter outlet.

Uncircumcised users should leave the foreskin in place over the head of the penis.

male external catheter application

Pull the double grip strip to slowly unroll the catheter

all the way up the length of the penis. The catheter should unroll smoothly and evenly.

squeeze catheter to apply

Gently squeeze the catheter around the shaft of the penis (approx. 1 min.)

to ensure a secure fit. To reduce the risk of skin irritation, allow the skin

on the penis to breathe for short periods in between male external catheter changes.


Connecting the Urine Bag

Connecting the MEC to the Urine bag Connect a urine collecting bag to the catheter by fully inserting the tubing connector into the external catheter outlet. Push together firmly for a secure connection.


Removing the male external catheter

Removing the male external catheter Removal is easy and painless. The catheter can be removed by detaching the catheter from the urine bag connector and carefully rolling it off the penis. If you need to, use warm soapy water to help remove the catheter. It can then be disposed of in the trash, with general household waste. Finish by washing your hands.Change the male external catheter everyday and change the bag according to recommendations from your healthcare professional.


Click here to try your free sample of Conveen Optima male external catheters


Need more instruction? Click here to watch video guides


Measuring for the right fit

Measuring tool for Conveen® sizing

Measuring for the right fit for your Conveen® Optima Male External Catheter

Every person is unique. Finding the right size male external catheter ensures optimal wear. Read more and download the printable measuring guide

Measuring for the right fit

Before trying your Conveen® Optima, it’s important to measure for proper circumference size and length. Use these following steps to help ensure you have right size:


1) To find the circumference size, measure the penis at the middle of the shaft using the provided measuring guide (NOTE: It is important to take these measurements when the penis is flaccid)


2) Sit down with your legs slightly parted. Place the penis in  opening on the sizing guide that best fits you. The arc of the measuring guide should touch the shaft along the entire colored edge


3) If you are between two sizes, select the smaller size.


4) To find the length, place the ruler at the base of the penis up against the abdomen and measure, using the ruler, to tip of penis. 


Download the free, printable measuring guide here and Order your free Conveen Optima samples!


Coloplast Care

Coloplast Care

At Coloplast, we offer a support program for you. In this section, please find more information on what Coloplast Care is about, and the form for you to enroll into the program. Why Coloplast Care?

Why choose Coloplast Care?

Coloplast Care program... why?

  • The primary objective of the Coloplast Care Program is to provide a “Transition Program” for patients at a time when they require additional support: transition from hospital to home.
  • Based on feedback from clinicians and patients, Coloplast felt this was an unmet need which needed to be addressed.
  • Coloplast is driven by a passion to make a difference.  Our empathy and ability to respond to patient needs are based on a continuous dialogue with Patients and Health Care Professionals.


Your patients receive these key benefits

  • Coverage assistance
  • Assistance to locate the right supplier for product purchases
  • Follow-up by trained Coloplast advisors
  • -> If the patient has a medical issue, we will refer them back their HCP
  • Free samples: at the registration and more later if needed 

Insurance Coverage Options

You may be covered for a better catheter

Just as peoples’ needs for catheters differ, so does their insurance coverage. 

Insurance coverage for catheters can vary and depends on things like:
• the province you live in
• the reason why you need to use a catheter
• and the type of insurance you have


Learn more


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