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How does it work?

1) Enroll into Coloplast Care by submitting the form below. Be sure to specifiy the product and size your clinician has recommended you to try.

2) One (1) box of product will be shipped upon enrollment.

3) A Coloplast Care advisor will call you within two business days, to welcome you to the program, and confirm your information.

4) Once your information has been confirmed, the Care Advisor will ship you your Care Welcome Kit, which includes educational literature and a helpful shoulder bag to carry your catheters.

Your Care Advisor will continue to support you by:

  • Helping you explore reimbursement options for your products
  • Providing product support to help you find the best product for you
  • Offering helpful tools and advice on how to incorporate catheterization into your lifestyle”

Your Care Advisor will continue to support you by:

- Helping you explore reimbursement options for your products

- Providing product support to help you find the best product for you

- Offering helpful tools and advice on how to incorporate catheterization into your lifestyle



Privacy statement
Coloplast Canada has created this privacy statement in order to demonstrate our firm commitment to privacy. 

Coloplast will respect the privacy of your personal information and protect the confidentiality of sensitive information. Information provided to us by you or by a third party, will be used to process your orders and for general administrative record-keeping purposes. The information may also be used or shared with a third party if required by law or in order to provide you with information related to Coloplast's products, services and wellness education. You may be contacted by Coloplast, its agents, group companies, contractors, supply or service providers (“Coloplast Agents") by telephone, email, letter, or other means of communication but only for the purposes referred to above. In such cases Coloplast will ensure that the Coloplast Agent will comply with applicable privacy legislation as well as this Privacy Statement. 

By submitting your personal information to us you consent to Coloplast, and any Coloplast Agents, to store and use this information in order to provide information and updates on Coloplast's products and services and to allow Coloplast to contact you by email and/or ordinary mail and/or telephone, including recording of such phone calls – and, if needed, to clarify your sample requirements. 

If you no longer wish to receive communication from Coloplast or would like to request that any personal data in Coloplast’s possession be deleted, please contact Coloplast’s local Consumer Support Services by email casupport@coloplast.com with your request that all communication has to be discontinued

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